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Password reset self-service capabilities
In this section, we configure the password reset capabilities of Azure AD to reduce support costs and 24/7 availability. We use no restrictions on the service and we require just one verification option to reset the password:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/b544f817-7ef2-4eba-8fda-f234fbb6e944.png?sign=1739278760-pRIStuJQaW3DgRYbPEsI2RdGSYdMeYAs-0-6c8b870b55f05fb840bba331a627e794)
Password reset - Properties dialog to select the activation options
To verify the reset, we use several methods:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/d08719a8-667b-48dd-a6aa-82e3420ed80d.png?sign=1739278760-P0sxonR7SmmqkQlxtEbWaOzGMgJjCYtr-0-a740e1c43aaa402fd71fbc7d4356e48a)
Password reset - authentication options
The next option we activate forces the user to register:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/48184f13-684d-4c4a-b7d7-8b9985287653.png?sign=1739278760-YiYIRdhDi1kyHgVbGDPav62fKnVkHCjz-0-6f05e7f319360ef652dad7721227d7b8)
Password reset - Registration requirement and confirming choices
Next, we configure the related notifications.